You're in control — and you can always ask for help.

What Veridenti does: it quietly warns you away from fake websites and fills in your saved passwords. That's it. It works on its own — you don't have to do anything.

What no one else can do: a family member who helps look after your protection can be told that a scam was blocked — but they cannot see your passwords, read your accounts, or change anything. No one can use Veridenti to get into your accounts.

Feeling pressured, or not sure who set this up? You never have to keep anything you didn't agree to. If you're not comfortable, reach out to someone you trust, or contact one of the independent services below. Trust your instinct — it's okay to slow down and ask.

Family protection is built to alert and assist, never to take over. You can be notified when a scam is blocked and (with their consent) see how their protection is doing — but by design you cannot see their passwords or act on their accounts. That boundary protects them even from a stranger who might try to pose as “family.”

• Set it up in person when you can, and tell them plainly what you'll be able to see.
• Never ask them to read you a code or password over the phone — and remind them Veridenti never will either.
• If something looks wrong, call them and walk through it together on their device.

If you think someone is being targeted or taken advantage of, these services are free and independent (United States — resources vary by country):

• National Elder Fraud Hotline — 833-372-8311 (U.S. Dept. of Justice)
• AARP Fraud Watch Network Helpline — 877-908-3360
• Report fraud to the FTC — reportfraud.ftc.gov
• In immediate danger — call 911 (or your local emergency number)